FAQ Chatbot using Knowledgebase
Smarter.Codes AI digested documents sitting on a local machine of a call center and turned that into a chatbot. The chatbot is now an assistant to 60+ call center team and helps them provide swift answers to their customers and helps support 4000+ clients with 700+ products of the company.
Is your chatbot designed for those curveballs that some notorious users may throw at it? Humans are... well... humans and you can't impose an HR policy on the them saying: "Abusing chatbots is a punishable offence. You might hurt its self confidence". There are...read more
Designing a Chatbot: 3 type of chat conversations that are expected for a Human like user experience
Building a chatbot for your business can be fun. It's amazing how Chat bots can automate a major part of your business, specially if it has to interact with a lot of customers. Before you get started, it is wise to anticipate the type of conversations your chatbot...read more
A robot needs to be told what it needs to do, something it is designed for. If you are building a chatbot with a purpose, it must ask a series of questions to the user to carry forward the conversation. Just like while filling up a webform (which is like an input to...read more